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Managing Conflict in the Office – Part 2 (8 Steps to Resolve Conflict)

Peace is not absence of conflict, it is the ability to handle conflict by peaceful means. ~ Ronald Reagan You come into work feeling rested and ready to hit it hard when lo and behold, you encounter one of every manager’s worst nightmares: infighting in your department. Or perhaps one of your employees is having […]

Managing Conflict in the Office – Part 1

Conflict is drama, and how people deal with conflict shows you the kind of people they are. —Stephen Moyer When two or more people spend time together, they’re bound to come into conflict, and when happens, conflict resolution is in order. But even though conflict is a universal inevitability in the workplace, many managers don’t know […]

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