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Developing Training that Doesn’t Suck
Developing your own training internally? Hiring an external company? Here’s how to ensure you’re developing training that doesn’t suck.
Management
Cramming It All In: Project Management Techniques for Surviving the Year-End Madness
The end of the year is rapidly approaching, and you know what that means: not only is it time to shop for a new calendar …
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Coaching from Afar
Coaching tops the list of skills that many executives look for in their frontline managers, and for good reason: effective coaching can dramatically increase employee …
Book Club Highlights: Conversations on 5 Generations in the Office
Workplace demographics have been undergoing dramatic change during the past several years and with the arrival of Gen Z, more and more organizations are looking …
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Motivating Employees: Look Beyond Money
When people are financially invested, they want a return. When people are emotionally invested, they want to contribute. —Simon Sinek When you’re a manager, no …
Need more time for strategic thinking? Learn effective delegation!
Chinese philosopher Xun Kuang, 3rd century BCE: Tell me, and I forget. Teach me, and I may remember. Involve me, and I learn. Effective delegation …
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The Fine Line between Micromanaging and Empowering
“It doesn’t make sense to hire smart and then tell them what to do; we hire smart people so they can tell us what to …
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Managing Conflict in the Office – Part 2 (8 Steps to Resolve Conflict)
Peace is not absence of conflict, it is the ability to handle conflict by peaceful means. ~ Ronald Reagan You come into work feeling …
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Managing Conflict in the Office – Part 1
Conflict is drama, and how people deal with conflict shows you the kind of people they are. —Stephen Moyer When two or more people spend time …
How to Manage Employees without Killing Innovation
Great leaders often have assertive and confident personalities that heavily influence their interactions with others. Sometimes these “strong” personalities go hand in hand with similarly …
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Being an Inclusive Manager, Part 2: How?
Lead by Example All employees want to be appreciated for their contributions and hard-earned knowledge. In multigenerational workplaces, such appreciation may be more difficult to …
Being an Inclusive Manager – Part 1: Why?
Creating and managing a diverse workforce is a process, not a destination. –R. Roosevelt Thomas Jr., Beyond Race and Gender The Benefits of Inclusion As …
Connecting Work Ethic to Company Mission
In last month’s blog post I explained why it’s important for managers to clearly define work ethic before discussing expectations with their direct reports. Today …
Managing the Generations, Part 1: Appreciating the Contributions of Youth
During a recent training class I conducted for a client in Seattle, a Millennial employee vented to me that what she heard most often from …
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Managing Four Generations in the Workplace
A great deal has been written on how companies need to prepare for the knowledge exodus as Baby Boomers retire in droves and for the …
Inspiring a Culture of Personal Accountability throughout your Organization
“If you could kick the person in the pants responsible for most of your trouble, you wouldn’t sit for a month.” ―Theodore Roosevelt Sometimes the …
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99 Rewards That Won’t Break the Bank
In a previous post, I detailed nine low-cost to no-cost ideas for motivating employees, such as providing interesting work and increasing visibility and opportunity. Those …
Stop Whining and Go After Your Dreams
I’ve had numerous speaking engagements over the past two weeks, and after each one several audience members told me that they wanted to do more …
Succession Planning beyond the C-Suite
If you’re in the C-Suite, chances are you’ve participated in conversations to identify potential candidates to fill the most senior positions in your company in …
4 Steps to Move from Tactical Thinking to Strategic Thinking
The inclination of every leader (indeed, of every employee) is to deal with what’s right in front of him or her—that is, what’s due today. …
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